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Hand-drawn sketch of five overwhelmed Flare leads, each with a speech-bubble callout: 'Every rename breaks something', '5,000 pages from Confluence. How?', 'Manual builds ate my week', '14 languages. 14x the cost.', 'How much of this is duplicated?' The structural pains each of our five engineering services addresses.

We engineer Flare projects
that stop fighting back.

Architecture, migration, automation, localization. One engineer, 17 years, 500,000+ pages migrated. The person you talk to is the person in your repo at week four.

3,000+ technical writers run on this stack.

Microsoft
Philips
Unity
Tetra Pak
MadCap Software
SimCorp

One villain, five doors in.

Every engagement attacks the same thing: structural debt. Where we enter depends on where it hurts most. If you already know, pick your door. If you don't, the diagnosis picks it for you.

Content Architecture

Architecture that worked at 200 topics breaks at 2,000.

Conditions multiply, snippets nest five deep, and builds slow from minutes to hours. We audit the structure, identify the load-bearing walls, and rebuild what's fragile so your next 2,000 topics scale linearly instead of compounding into chaos.

See: Content Architecture →
Sketch of a documentation topic tree cracking under load
Content Migration

Migration is the wrong time to bring old problems forward.

Most migrations lift the structural debt and shift it into the new platform, where it's even harder to fix. We've migrated 500,000+ pages and treat migration as the only good moment to redesign, so you land in Flare with a project you actually want to scale.

See: Content Migration →
Sketch of papers flying from a legacy filing cabinet into a clean MadCap Flare box
Workflow Automation

Writers shouldn't spend their week babysitting builds.

Build babysitting, screenshot updates, and manual cleanup add up to a week where the writer barely wrote anything. We engineer the parts of your pipeline that should run themselves: builds, validation, publishing, screenshot refresh.

See: Workflow Automation →
Sketch of an overwhelmed writer surrounded by swirling repetitive Flare tasks
Localization

Each new language multiplies your structural debt.

A 10% reuse loss in English becomes a 14-language translation bill, and most of that bill is duplicated content nobody meant to duplicate. We tune the project for measurable reuse, lower per-word cost, and predictable scaling.

See: Localization →
Sketch of one source document fanning out into translated copies with duplicate paragraphs highlighted
Duplication Audit

How much of your translation bill is paying for near-duplicates Translation Memory can't match?

Translation Memory catches identical content, not the same procedure written three slightly different ways across topics. A duplication audit gives you a hard number on what those near-duplicates cost per cycle and a prioritized list of what to consolidate first.

See: Duplication Audit →
Sketch of a magnifying glass over duplicate paragraphs with tally marks and a rising cost arrow

How engagements work

🛠️

Engineer-led

The person on the call does the work. No juniors, no offshoring, no slide decks.

🧭

Small first step

Every engagement starts with a scoped diagnosis or pilot, not a big commitment.

🤝

NDA first

Signed before you share anything sensitive.

📐

Hand off, not lock-in

You keep running your project. We stay reachable.

Mattias Sander, founder of Improvementsoft

We pick a small number of engagements each year, and actually do them.

No offshoring. No juniors learning on your dime. No PowerPoint deliverables. The engineer you meet on the first call is the engineer in your repo at week four.

Mattias Sander, founder, Improvementsoft

Proven results across the content lifecycle.

312K+

Hours Saved Annually

Time saved by plugin users every year, averaging 2 hours per user per week

94

NPS Score

Net Promoter Score: world-class is 70+. Nearly every customer would recommend us.

500K+

Pages Migrated

Technical documentation pages successfully migrated to Flare

3000+

Plugin Users

Technical writers using our plugins to improve their workflow

Not sure which door is yours?

That's normal. It's also exactly what the diagnosis answers.