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Your documentation is scaling.
Your MadCap Flare setup isn't.

We help documentation teams rebuild their Flare workflow with automation, plugins, and lean processes that actually scale.

Used by Teams at Companies Like These

3,000+ technical writers use our plugins and services

Tetra Pak
Microsoft
Philips
Unity
SimCorp
Milestone
MadCap Software
Avaloq
Universal Robots
Signavio
Edlund
Valitor
Neoledge
Awake
Mattias Sander

Hi, I'm Mattias

I've spent 17+ years engineering solutions so documentation teams can scale without structural debt β€” through plugins, migrations, and custom automation.

Think of me as your guide through the complexity. Whether you're struggling with content bottlenecks, migrating from legacy systems, or need a custom solution β€” I'd love to hear about your challenges.

πŸ“Š Free Tool for MadCap Flare

The Flare Bottleneck Diagnosis Matrix

What's really slowing your Flare projects down? Score your system across 5 key factors, identify root causes, and get targeted counter-measures.

  • βœ“ Takes 5 minutes
  • βœ“ Built specifically for MadCap Flare
  • βœ“ Instant diagnosis
  • βœ“ Actionable recommendations

Proven results across the content lifecycle.

76%

Reduced Migration Time

Average time saved in migration projects using our automation tools

312K+

Hours Saved Annually

Time saved by plugin users every year β€” averaging 2 hours per user per week

500K+

Pages Migrated

Technical documentation pages successfully migrated to Flare

3000+

Plugin Users

Technical writers using our plugins to improve their workflow

94

NPS Score

Net Promoter Score β€” world-class is 70+. Nearly every customer would recommend us.

πŸ’° Free Calculator

The Hidden Economics of Documentation

What does a documentation topic actually cost to produce? Writing, waiting, and engineering time add up β€” but most teams never measure it.

  • βœ“ Calculate cost per topic
  • βœ“ See where the cost comes from
  • βœ“ Identify savings levers
  • βœ“ Estimate annual savings potential
Calculate Your Doc CostNo signup required
πŸ”’
Runs locally in your Flare environmentΒ·No hosted doc repositoryΒ·Minimal telemetryΒ·Code-signed installers
Security Overview β†’
⌨️ New Product

GembaDeck β€” Type Less, Do More

A text expansion and on-screen deck tool for Windows. Type a shortcut, get the full text β€” in any app. Automate repetitive typing with macros, encrypted expansions, and a floating dock panel.

  • βœ“ Global text expansion
  • βœ“ On-screen dock panel
  • βœ“ Encrypted expansions
  • βœ“ $49 one-time β€” no subscription
Learn More30-day free trial included

Where We Fit in Your Content Operations

Services and Flare plugins β€” mapped to your content lifecycle.

Architecture
Plan structure & reuse strategy
β†’
Migration
Move to the new platform
β†’
Authoring
Create & edit content
β†’
Quality
Enforce standards automatically
β†’
Publish
Build & automate delivery
β†’
Localize
Scale across languages

What Our Users Say

Raving fans from teams around the world

"Once we discovered just how powerful the Mad Quality plugin is, it's been our 'robo editor' of choice! We have mapped dozens of our style guide conventions to Mad Quality Plugin rules. Now, it quickly finds half of the issues in every single topic, whether it's topic type mismatches, topic structure, unwanted grammar, or non-breaking spaces β€” and saves hours we'd otherwise have to spend on language edits!"

Kai Weber
Principal Technical Writer
β€” MadCap Software Blog
See all stories β†’

Ready to Scale Your Documentation?

Whether you need a structural audit, a migration plan, or a plugin to solve a specific workflow problem β€” let's talk.

"The speed and accuracy of the rule flagging is impressive. I demonstrated the plugin to our wider team of 30+ writers and the feedback was overwhelmingly positive. We love the plugin!" β€” Knowledge Services Manager, Fortune 500 Technology Companyβ˜…"Improvementsoft migrated over 2,000 pages of our manufacturing manuals in record time. The quality and attention to detail exceeded our expectations." β€” Technical Documentation Manager, Global Manufacturing Companyβ˜…"The Kaizen plugin dispatches repetitive tasks in a jiffy. Our customer success team at MadCap recommended installing it for use with Flare. So glad they did!" β€” Martin Lopez, Technical Writer Consultant, TEKSystemsβ˜…"The speed and quality of support are superb, and the Markdown plugin is a great help for us in automating our site updates." β€” Mark Allen, Senior Technical Communicatorβ˜…"This is a truly valuable piece of software. It has been tested extensively and is a great help for authoring our documentation. We are confident it will improve our writing significantly." β€” Technical Writer, Global Financial Services Firmβ˜…"Just wanted to say, once I cleaned up the markdown content we have, your plugin worked beautifully and saved me a lot of time. Also, your customer service is top notch. Cheers and thank you!" β€” David Richards, System Guide LLCβ˜…"The plugin is doing its job! We are very positive about proceeding with a purchase, and I am already working on creating cool, new custom rules for our style guide." β€” Instructional Designer, Resource Management Groupβ˜…"Incredibly, this must-have plug-in is still available free!" β€” Jack DeLand, Guest Author, MadCap Software Blogβ˜…"Excellent plugin for importing and exporting Markdown files to and from MadCap Flare topics. Great support in case of questions." β€” Linda M. Bakker, Senior Technical Writer, Technical Documentation Servicesβ˜…"This tool is great and we believe it will be really valuable for tackling badly structured projects, helping us save significant time and effort." β€” Senior Technical Communicatorβ˜…"Great webinar. Can't wait to get stuck in!" β€” Enthusiast, International Software Companyβ˜…"I am looking forward to working with ImprovementSoft." β€” Manager, Large Manufacturing Firmβ˜…"The experience with Improvementsoft was above expectation and Mattias Sander is very prompt in replying to all the queries." β€” Suchitra Shettigarβ˜…"The best tools to make Flare just WORK better. Your tools save me so much time and effort." β€” Steve Arrantsβ˜…"Excellent software, excellent service." β€” Technical Professionalβ˜…"Significant quality improvement. Writers no longer have to look up the gazillion writing rules, the plugin checks their content for them." β€” Technical Writerβ˜…"The Kaizen Plugin was essential to my Flare workflow and the productivity features alone saved me countless hours." β€” Shay Adler, Tufinβ˜…"I use the features of the Kaizen plug-in almost daily in my job as a tech writer, and it saves me a ton of time, and even better, it prevents quite a lot of frustration in my daily workflows." β€” Mike Jasper, Senior Principal Documentation Specialist, ScienceLogicβ˜…"Very nice and easy to use." β€” Chris Burden, 3diβ˜…"The Kaizen plugin has been super helpful for my team!" β€” Documentation Team Leadβ˜…"The Kaizen Toolbar has saved me oodles of hours by automating tasks. As a consultant, time is money, and the toolbar frees up time for better design and structure in the completed projects." β€” Jack DeLand, Consultantβ˜…"Very positive experience with Improvementsoft, Kaizen is a very useful plugin for MadCap Flare, constantly kept up-to-date and Mattias always reacts quickly if there are issues." β€” Kees de Jong, Visser Leeuwardenβ˜…"The speed and accuracy of the rule flagging is impressive. I demonstrated the plugin to our wider team of 30+ writers and the feedback was overwhelmingly positive. We love the plugin!" β€” Knowledge Services Manager, Fortune 500 Technology Companyβ˜…"Improvementsoft migrated over 2,000 pages of our manufacturing manuals in record time. The quality and attention to detail exceeded our expectations." β€” Technical Documentation Manager, Global Manufacturing Companyβ˜…"The Kaizen plugin dispatches repetitive tasks in a jiffy. Our customer success team at MadCap recommended installing it for use with Flare. So glad they did!" β€” Martin Lopez, Technical Writer Consultant, TEKSystemsβ˜…"The speed and quality of support are superb, and the Markdown plugin is a great help for us in automating our site updates." β€” Mark Allen, Senior Technical Communicatorβ˜…"This is a truly valuable piece of software. It has been tested extensively and is a great help for authoring our documentation. We are confident it will improve our writing significantly." β€” Technical Writer, Global Financial Services Firmβ˜…"Just wanted to say, once I cleaned up the markdown content we have, your plugin worked beautifully and saved me a lot of time. Also, your customer service is top notch. Cheers and thank you!" β€” David Richards, System Guide LLCβ˜…"The plugin is doing its job! We are very positive about proceeding with a purchase, and I am already working on creating cool, new custom rules for our style guide." β€” Instructional Designer, Resource Management Groupβ˜…"Incredibly, this must-have plug-in is still available free!" β€” Jack DeLand, Guest Author, MadCap Software Blogβ˜…"Excellent plugin for importing and exporting Markdown files to and from MadCap Flare topics. Great support in case of questions." β€” Linda M. Bakker, Senior Technical Writer, Technical Documentation Servicesβ˜…"This tool is great and we believe it will be really valuable for tackling badly structured projects, helping us save significant time and effort." β€” Senior Technical Communicatorβ˜…"Great webinar. Can't wait to get stuck in!" β€” Enthusiast, International Software Companyβ˜…"I am looking forward to working with ImprovementSoft." β€” Manager, Large Manufacturing Firmβ˜…"The experience with Improvementsoft was above expectation and Mattias Sander is very prompt in replying to all the queries." β€” Suchitra Shettigarβ˜…"The best tools to make Flare just WORK better. Your tools save me so much time and effort." β€” Steve Arrantsβ˜…"Excellent software, excellent service." β€” Technical Professionalβ˜…"Significant quality improvement. Writers no longer have to look up the gazillion writing rules, the plugin checks their content for them." β€” Technical Writerβ˜…"The Kaizen Plugin was essential to my Flare workflow and the productivity features alone saved me countless hours." β€” Shay Adler, Tufinβ˜…"I use the features of the Kaizen plug-in almost daily in my job as a tech writer, and it saves me a ton of time, and even better, it prevents quite a lot of frustration in my daily workflows." β€” Mike Jasper, Senior Principal Documentation Specialist, ScienceLogicβ˜…"Very nice and easy to use." β€” Chris Burden, 3diβ˜…"The Kaizen plugin has been super helpful for my team!" β€” Documentation Team Leadβ˜…"The Kaizen Toolbar has saved me oodles of hours by automating tasks. As a consultant, time is money, and the toolbar frees up time for better design and structure in the completed projects." β€” Jack DeLand, Consultantβ˜…"Very positive experience with Improvementsoft, Kaizen is a very useful plugin for MadCap Flare, constantly kept up-to-date and Mattias always reacts quickly if there are issues." β€” Kees de Jong, Visser Leeuwardenβ˜…
94NPS ScoreTrusted by 3000+ Flare users