You Don't Need a Platform Overhaul. You Need the Manual Steps Gone.
Your manual processes scale linearly with content. Your headcount doesn't.
Custom Flare plugins, CLI tools, and integrations engineered around your existing workflow — not a new workflow to learn. Most teams see ROI within the first month.
Tribal-knowledge workflows: process knowledge stuck in two people's heads
Copy-paste between systems. Reformat by hand. Find-and-replace across hundreds of files. Hand-built reports. Export-tweak-reimport cycles. Manual steps so embedded nobody questions them anymore. (See our guide: Scaling MadCap Flare: When Manual Processes Break.)
"I know we should automate this. I don't have a .NET developer. I don't have time to become one." Process knowledge belongs in tooling — not in the heads of two people who happen to remember how it works.
Manual Workflows vs. Targeted Automation
Without automation
- Productivity stays flat as content volume grows
- Manual steps introduce errors and extra review cycles
- Institutional knowledge lives in workarounds
- Onboarding means teaching dozens of manual procedures
- Integration gaps create data loss and version conflicts
With targeted automation
- Throughput scales with content volume
- Consistent, repeatable processes reduce errors
- Workflow logic lives in tooling, not tribal knowledge
- New team members follow automated workflows from day one
- Systems integrate cleanly with validated handoffs
Hours recovered every week, locked in forever
You don't need to learn .NET or rebuild your stack. You need targeted automation around the specific manual steps consuming the most time. We've built dozens of Flare plugins and CLI tools — 312K+ hours saved annually across 3,000+ writers.
Throughput scales with content. Errors drop. Process logic lives in tooling. New writers ramp on automated workflows from day one. ROI in the first month, every month after that.
What We Build
Targeted Flare Plugins
Custom ribbon tabs, panels, and batch tools built to solve your specific documentation challenges.
CLI Tools & Pipelines
Command-line tools and Markdown pipelines that plug into your CI/CD, translation, or content ops workflows.
Integrations
Connect Flare with ticketing systems, build servers, analytics, and more — without brittle glue scripts.
Ongoing Support
Upgrades, bug fixes, and enhancements as your stack and requirements evolve.
How We Work
- Discovery – Deep dive into your tools, workflows, and pain points.
- Specification & roadmap – Clear plan for the plugin, CLI tool, or integration with timelines and deliverables.
- Design & development – Implementation that fits cleanly into your Flare and build setup.
- Testing & validation – Rigorous testing so automation is reliable from day one.
- Deployment & training – Rollout support and handover so your team can own it.
Why Custom Automation?
- Tailored functionality – Get exactly what you need, nothing you don't.
- Higher throughput – Manual work becomes scriptable and repeatable across your lifecycle.
- Fewer interruptions – Tools align with how your team already works.
- Less future debt – Solutions designed for your environment and maintainable by your team.
- Expert support – Direct access to Flare plugin and automation expertise.
The Kaizen plugin dispatches repetitive tasks in a jiffy. Our customer success team at MadCap recommended installing it for use with Flare. So glad they did!
Common Questions
What if we don't have enough Flare expertise in-house?
That's exactly why teams hire us. We bring deep Flare plugin and automation expertise so your team doesn't need to learn C# or .NET. You describe the workflow problem — we engineer the solution and hand it over fully documented.
Can we build this ourselves?
If you have .NET developers familiar with Flare's SDK, yes. Most documentation teams don't. We've built dozens of Flare plugins and CLI tools, so we deliver faster and avoid the pitfalls teams hit when building their first integration.
How long until we see ROI?
Most custom automation delivers ROI within the first month of use. A typical plugin or CLI tool takes 4–8 weeks from discovery to deployment, depending on complexity.
What does custom automation cost?
Typical engagements start at $5,000 depending on scope — a single-purpose plugin differs from a full integration pipeline. Book a discovery call and we'll scope the work based on your specific workflow challenges.
Be the lead whose team scaled output without scaling headcount.
From $5,000 · 4–8 weeks discovery to deployment · ROI within the first month.
30 minutes. No commitment. Let's discuss your automation requirements.